Refund policy
Should a piece not find its place with you, it may be returned or exchanged within 30 days of delivery, anywhere in the world. We ask only that it is returned unworn and complete, with its case, certificate, and packaging intact. Personalized, engraved, or made-to-order pieces are created uniquely for you and cannot be returned or exchanged.
Return authorization. Every return begins with a written return authorization from our team. Before sending anything back, write to experience@lecurieparis.com with your order number. We will confirm your return and provide instructions. Returns sent without prior authorization will not be accepted.
Within the United States, returns are complimentary, and we provide a prepaid UPS label together with your return authorization.
Beyond the United States, return shipping is arranged by the client, and your refund is issued in full as soon as the piece reaches us. Once authorized, please send international returns to:
L'Écurie Paris Distribution
2038 Corte Del Nogal, Suite 142
Carlsbad, California
United States
Customs declaration for international returns. Authorized returns travel as returned merchandise, not as a new sale. Declare the shipment as “Returned goods. Merchandise returned to seller for refund. No commercial transaction.” and reference “U.S. Goods Returned, HTS 9801.00.10” on the waybill and customs declaration, exactly as set out in your return authorization email. Any import duties, taxes, or brokerage charges caused by a missing or incorrect customs declaration, or by an unauthorized return, are the responsibility of the sender and will be deducted from the refund.
If you are a consumer in the European Union or the United Kingdom exercising your fourteen day right of withdrawal, your notice of withdrawal, submitted on our Right of Withdrawal page or by email, serves as your return authorization. We will acknowledge it and send return instructions. Customs charges caused by an incorrect declaration are a direct cost of returning the goods. Your statutory rights remain unaffected.
Our team remains at your service. Write to us at experience@lecurieparis.com.